How to cancel my plan?

What type of subscription do I have?

For your information, Foodvisor offers three different payment platforms:

• Apple
• Google Play
• Foodvisor Website (Stripe)

Important: If you cannot find a subscription on Google Play or in your Apple settings, you may have started a subscription linked to our website.

Cancel your plan on Google Play (Android)

1. Go to Google Play.
2. Make sure you're signed in to the correct Google Account.
3. On the left, click on Payments and Subscriptions.
4. Go to Subscriptions, then tap on the subscription you want to cancel.
5. Click on the Cancel Subscription button.
6. In the confirmation pop-up, tap Yes.

Cancel your plan on Apple (iPhone / iPad)

1. Go to the Settings app on your iPhone or iPad.

2. Click on your Apple ID.

3. Go to Subscriptions and click on Foodvisor.

4. Click on the Cancel button at the bottom of the page.

Note : If you do not see a cancel button, then you do not have an active subscription. 

Cancel your plan on Foodvisor website

If you cannot find a subscription on Google Play or in your Apple settings, you may have started a trial linked to our website: 

1. Go to the Foodvisor website and log into your account: https://www.foodvisor.io/en/
2. Then click on your email in the upper right corner, then on Manage my account.
3. On your account page, click on Manage next to the Subscription Status box.
4. Finally, click on Disable Auto Renew.

If you have any difficulties or issues during the process, please do not hesitate to reach out to us again for assistance at [e-mail]

Important: deleting your account in Foodvisor settings does not automatically cancel your trial or Premium subscription.

Your subscription must be cancelled via the purchase platform (App Store, Google Play, Foodvisor website).